About Us

This store uses the following standards to manage orders and provide support.

What we do

We operate an online skincare retail service focused on cleansers, serums, moisturizers, oils, exfoliating products, eye care, body care, hair and scalp care, and related routine essentials. We aim to make product comparison, purchasing, tracking, returns, and exchanges straightforward.

Our service commitment

We present product facts carefully, protect customer information, and work with established payment and delivery providers. If an order is damaged, defective, incorrect, or incomplete, our team will help resolve it in line with the policies published on this site.

Contact details

Store: The Ordinary
Email: Support@theordinaed.shop
Phone: 859-272-6236
Postal address: 456 S 2nd St, Louisville, Kentucky, 40202, United States